Return Policy


Miss Boxed or Defective Products:

We do our absolute best to make returns hassle-free for you. You will have to email us and acquire a return authorization, this keeps things organized and speeds up the process.  Click HERE to email us.

We ask that you keep all original boxes and protective packaging for a week after full delivery of your order. In the case of a return, we ask that products be shipped back in the same state as they were originally received.

If a product is received damaged or if you receive an incorrect product, we ask that you take pictures of the affected product and contact us at your earliest convenience. Do not under any circumstance install a product that is damaged or incorrect. If there are any questions about fitments contact us prior to your order.

If a manufacturer defect is discovered during installation, we ask that you take pictures of the affected product and contact us before proceeding any further with the installation.

In the rare case of a fitment issue, The House Of Toys requires clients to take pictures prior to requesting a return and will not cover any labor costs incurred.

In rare cases of returns in which there is an exchange/swap of products taking place, the following two options are available:

  1. A second order will be processed, charged in full and shipped out to you. Simultaneously, a return for the original order will be processed. A refund for the second order will be issued once the original order has been returned, received and inspected.
  2.  If you do not wish to be charged for a second order, a return for your original order will be processed. Once it has been returned, received and inspected, a second order will be shipped out to you.

Customer Returns:

It happens we change our mind, the process is the same. You must obtain a RMA from us by contacting us via email. Customers are only able to returned stocked items, all special orders or clearance items are final sale. All returns must be in the original box free of damage. Return shipping charges are the Customers responsibility, we reserve the right to charge a restocking fee up to 20%, restocking fee will be applied to refused orders as well. Please not we can not refund shipping charges on returns. 

Terms & Conditions


  • An order is unable to be fulfilled and a comparable product is unavailable
  • A product is received damaged and a replacement is unavailable
  • A pricing error is made on behalf of the manufacturer and the surplus cannot be absorbed by neither House Of Toys nor the consumer


  • A product is received damaged
  • A product has a manufacturer defect
  • A product does not match the description to that of the one originally purchased


  • An order is cancelled by the customer or is refused upon delivery
  • Unused TPMS sensors

If you wish to cancel an order, please contact us so we can determine if it is possible. Please note that we cannot grant a cancellation request if the order has already been processed or shipped by a supplier.


Prior to mounting tires, we require running a test fit to ensure that there is proper caliper and suspension clearance:

  • Installation kits
  • Used/damaged products
  • Mounted/balanced packages
  • Mounted/balanced wheels or tires
  • No vehicle or incorrect vehicle information was provided at the time of ordering
  • Special order/final sale products
  • Orders returned without a return authorization from The House Of Toys
  • Products damaged during installation
  • Custom drilled wheels
  • Products damaged by road hazards
  • 30 days after sale
  • Wheels that have been modified, painted or coated
  • Single wheels or tires
  • Wheels that are an aggressive fitment
  • Gift cards


Refunds will only be credited to the original method of payment.