We strive for customer service and quick shipping process in the USA & Canada, however if you reside in a remote location please allow extra time. Shipping prices on tires are calculated at checkout, if going to a rural area consider shipping to the nearest drop agent, this will save time and money. If you have special shipping instructions please share those with us so we can add them to the waybill.

OVERVIEW

• Orders are usually shipped within 2-3 business days.
• Business days do not include weekends and or holidays.
• Shipments may be delivered during business hours and will require a signature.
• Shipments may be sent in multiple packages with multiple tracking numbers.
• Out Of Country Orders: The customer is responsible for any customs, duties, brokerage fees and taxes.
• Certain conditions apply to remote locations.
• Customer is responsible for any return postage costs.
• The House Of Toys is not responsible for customer typos or carrier delays.
• We cannot ship to a PO box.
• We reserve the right to cancel your order at no charge if it has not yet been shipped.
• Pickup orders must be made by the credit card holder, with photo government issued ID.
• In some cases we may have to do manual verification, this helps reduce fraud for Card holders & Merchants.