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Ford SD Carrier Bearing Lowering Kit
We strive for customer service and quick shipping process in the USA & Canada, however if you reside in a remote location please allow extra time. Shipping prices on tires are calculated at checkout, if going to a rural area consider shipping to the nearest drop agent, this will save time and money. If you have special shipping instructions please share those with us so we can add them to the waybill.
OVERVIEW
We do our absolute best to make returns hassle-free for you. You will have to email us and acquire a return authorization, this keeps things organized and speeds up the process. Click HERE to email us.
We ask that you keep all original boxes and protective packaging for a week after full delivery of your order. In the case of a return, we ask that products be shipped back in the same state as they were originally received.
If a product is received damaged or if you receive an incorrect product, we ask that you take pictures of the affected product and contact us at your earliest convenience. Do not under any circumstance install a product that is damaged or incorrect. If there are any questions about fitments contact us prior to your order.
If a manufacturer defect is discovered during installation, we ask that you take pictures of the affected product and contact us before proceeding any further with the installation.
In the rare case of a fitment issue, The House Of Toys requires clients to take pictures prior to requesting a return and will not cover any labor costs incurred.
In rare cases of returns in which there is an exchange/swap of products taking place, the following two options are available:
Customer Returns:
It happens we change our mind, the process is the same. You must obtain a RMA from us by contacting us via email. Customers are only able to returned stocked items, all special orders or clearance items are final sale. All returns must be in the original box free of damage. Return shipping charges are the Customers responsibility, we reserve the right to charge a restocking fee up to 20%, the restocking fee will be applied to refused orders as well. Please not we can not refund shipping charges on returns.
Terms & Conditions
If you wish to cancel an order, please contact us so we can determine if it is possible. Please note that we cannot grant a cancellation request if the order has already been processed or shipped by a supplier.
Prior to mounting tires, we require running a test fit to ensure that there is proper caliper and suspension clearance:
Refunds will only be credited to the original method of payment.